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Terms and Conditions
This website is run by Claire Austin using
My headpieces are made with wires so please be aware that some may contain exposed wire, small parts and sharp components. Due to their delicate nature care must be taken when handling, styling your hair with them and wearing them. You will be supplied with advice on how to care for your accessory. 

Design Consultations

You will receive a complimentary design consultation via video call or in person in my studio. Any further appointments will incur a further cost of £20.00 an hour (excluding collection of your order from the studio).


I offer a first class signed for service and next day delivery via Royal Mail. I am not responsible for any delays or parcels lost but I will contact Royal Mail to try and resolve the problem if this happens.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs or items that are returned t
o sender for any reason. 

All photographs, logos, text & headband designs are property of Claire Austin. Please ask permission by way of email if you wish to use any of them.
Terms and Conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.
If you disagree with any part of these terms and conditions, please do not use this website.
The term ‘Claire Austin or ‘I’ or ‘me’ refers to the owner of the website, Claire Austin. The term ‘you’ refers to the user or viewer of our website.
 The use of this website is subject to the following terms of use:
– The content of the pages of this website is for your general information and use only. It is subject to change without notice.
– Neither I nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose – Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
– This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
– From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that I endorse the website(s). I have no responsibility for the content of the linked website(s).
Every effort is made to keep the website up and running smoothly. However, Claire Austin takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.
The legal ownership, or title, to the goods will not pass from the seller to the buyer until the buyer has paid for the goods.

Please note we have public liability insurance.

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