How To Order
Simply send me a message on the Contact Me page, tell me which one you are interested in and I will give you an estimate quote. If you want a different colour or flower for a piece in the Rosey Posey Collection please just ask. When you are happy I will send you an invoice via Paypal for the item which you must pay for before we begin to make your headpiece. Paypal will give you a choice of paying through your account or by credit/debit card as usual.
How To Order for a Wedding
You are interested in ordering your headbands, head pieces, hair combs, buttonholes, corsages & bouquets for you, your bridesmaids & flower girls. Something that will be unique to you on your big day and that you can keep forever. Have you seen creations you like on the website? Send an enquiry on the Contact Me page and I will give you a rough quote and an idea of price ranges. Delivery is free for orders over £20.
Please tell us:
- When you wedding is
- How many bridesmaids, flower girls or groomsmen you have
- The theme/colour of your wedding
- An idea of budget
Please note it could take up to 4-8 weeks to complete your order so do get in touch with me as soon as you can. Claire Austin is a small workforce made up of Claire & mum, Cathy.
I will go through ideas for your order. It may be something you have seen on our portfolio or from one of our real weddings or you might want to use our bespoke service. I will work with you to create your vision using the finest materials leaving you safe in the knowledge that you are wearing something completely unique for your big day for you to cherish forever. I recommend using Pinterest to share your ideas. You can make a secret board which only we can see.
If you are local to Devon or London I can arrange to meet you for a cuppa and a chat. Alternatively email, Facetime, Skype or the good old dog n bone is fine to discuss.
When we have settled on a design we will send you photographs or what I am making every step of the way so you are completely happy. Please note you can only make a maximum of 3 changes and depending on when you make them it may affect the length of time they are completed.
A minimum of a £50 non refundable deposit is required for a smaller order, it will be more for orders higher than £100. I will need this to purchase materials which we source from different suppliers and have to order swiftly to make sure they have what we need in stock.
The full payment will need to be transferred upon completing your order. I will then post it to you (free delivery if order is over £20) via Royal Mail.